The ITSM Manager audio podcast is published weekly and addresses a need in the IT Service Management landscape to interpret and apply global best-practices to the real-world requirement of running IT as a business. Across market segments and organizations of all sizes, there are frequently repeated questions, concerns, and roadblocks along the ITSM road. And while the best-practice frameworks, standards, and guidelines like ITIL, ISO 20000, ISO 27001, COBIT, BiSL, MoF, and others are pertinent for, and adaptable to, any organization, every company's implementation is unique. Think of us as your ITSM eConsultant: insight provided a la carte, when you want it, without the cost of a consultant. Join us each week as we explore ITSM from inside the business, not the outside looking in.
Feedback